UX Writer · 2019 · Pearson
Design system launch
Co-launched a new design system site during Pearson’s digital transformation from book publishing to digital education software.
The problem
A newly formed UX design team had created a framework site, but the site didn’t have any guidelines for how to use the downloadable Sketch components. The lack of guidelines led to inconsistent customer experiences across Pearson’s digital products, which was a problem for the company’s brand and for students who were using the products.
What I did
As part of a 3-member team, I led the content effort to create a sitemap and guidelines for a new design system site that also included guidelines for UX writing.
Within 6 months, the new design system was live and the UX team had foundational guidelines for creating consistent designs.
The outcome
Customers began seeing more consistent products, making it easier for them to trust Pearson as they made the transition from books to digital.